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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jaclyn Gennaro

October 8, 2025

5  out of  5
rating by Jaclyn Gennaro
"Craig and Hannah offer the perfect balance of professionalism and making you feel like part of the family. They are truly the best."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Josh Dutil

October 8, 2025

5  out of  5
rating by Josh Dutil
"Craig and his team were there for me when we needed them the most. Highly recommended"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michael Friedman

October 8, 2025

5  out of  5
rating by Michael Friedman
"Craig is a great guy and very helpful. He’s been a pleasure to work with throughout the years! Strongly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Benjamin Schieken

October 7, 2025

5  out of  5
rating by Benjamin Schieken
"Craig and his team went above and beyond to make sure we were taken care of. We asked a lot of questions and picked apart the details because we were nervous about changing providers, but Craig couldn't have been more patient and reassuring. We're so happy we made the change. I've already recommended this agent to friends and will continue to do so - I highly recommend Craig and his team."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Michael Hovis

October 4, 2025

5  out of  5
rating by Michael Hovis
"Craig Matthews State Farm Agency really did an excellent job handling my claim when I was in a recent accident. The entire company did a wonderful job handling every detail of the claim. I have had State Farm Insurance for over 30 years and I would never consider switching. I am so thankful for the professional customer support I received during this stressful period during my accident. If you need insurance look no further give Craig Matthews office a call they will take good care of you I know from experience."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jacob Tiley

October 1, 2025

5  out of  5
rating by Jacob Tiley
"Olivia did a great job breaking down and explaining their medical insurance as well as their life insurance policies. Was very professional and kind over the phone."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Peter Radford

September 25, 2025

5  out of  5
rating by Peter Radford
"This a great SF office! I deal primarily with Brendan and he was outstanding. He walked me through the process of adding a vehicle. He was competent and friendly. Highly recommended!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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John Cowling

September 22, 2025

5  out of  5
rating by John Cowling
"Craig and his staff have been extremely knowledgeable and helpful to me and my family. We are very appreciative of his office taking time to educated us about our insurance needs. We are grateful for he and his team in our community!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sandy Evans

September 22, 2025

5  out of  5
rating by Sandy Evans
"This was my first time working with Craig's office. My long term agent passed away. Brendan was very helpful and reviewed my coverage. He spent a lot of time and was very nice and friendly. The review even saved me some money."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Zack Rudy

September 18, 2025

5  out of  5
rating by Zack Rudy
"Olivia was great! Worked with me after hours, was able to navigate some tricky logistics and got us squared away with great insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Marie Scibilia

September 17, 2025

5  out of  5
rating by Marie Scibilia
"Great customer service, super helpful and friendly !"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mary Brown

September 14, 2025

5  out of  5
rating by Mary Brown
"State Farm Insurance is widely recognized for delivering premier customer service, with Craig’s team who are attentive, knowledgeable, and dedicated to supporting clients every step of the way. Craig offers competitive rates that make quality coverage accessible without sacrificing protection, ensuring customers feel confident in their investment. With multiple policy options, ranging from auto and home to life, health, and business insurance, State Farm provides flexible solutions tailored to individual needs and lifestyles. As a respectful and trustworthy company, Craig prioritizes building long-term relationships through integrity, professionalism, and a genuine commitment to helping people manage risks, recover from the unexpected, and realize their dreams."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sarah Murray

September 14, 2025

5  out of  5
rating by Sarah Murray
"I had an excellent experience working with Craig’s team. His customer service is top-notch, he took the time to explain everything clearly, answered all of my questions, and made the whole process stress-free. Not only did he save me money on my policies, but he also found me better coverage than what I had before. I couldn’t be happier and highly recommend him to anyone looking for an insurance agent who truly cares about his client."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Rich Joseph

September 14, 2025

5  out of  5
rating by Rich Joseph
"Craig and his team provided incredible customer service, switching providers was a walk in the park. Would highly recommend for your insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ryan Gallagher

September 12, 2025

5  out of  5
rating by Ryan Gallagher
"Olivia helped so much!!! Highly recommend"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Asa Gerhardt

September 11, 2025

5  out of  5
rating by Asa Gerhardt
"Very professional and helpful. Would recommend to anyone looking to get auto and home owners insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Robert Freeman

September 10, 2025

5  out of  5
rating by Robert Freeman
"If anyone at this wonderful establishment deserves a 5 star review it's Olivia! I had the pleasure of contacting her for a mutual client of ours, and couldn't ask for a better representative of the company. She was quick with the information that was needed, very professional, and I would consider her for all my insurance needs. Highly recommend asking for Olivia for anything you need!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sai K

August 22, 2025

5  out of  5
rating by Sai K
"Criag and Brenden helped me get the best deal for my insurance"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Meredith Pesce

August 14, 2025

5  out of  5
rating by Meredith Pesce
"Craig & Hannah were very helpful in a moment of frustration (on my end) and worked with me to alter my policy!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Tina Giovanni

August 10, 2025

5  out of  5
rating by Tina Giovanni
"Hannah was amazing, she was friendly and very helpful. She called me back with all the information I was looking for and even saved us money! Couldn’t recommended the Craig Mathews team more!!!"
We responded:
"Thank you for your wonderful feedback! We're thrilled that Hannah was friendly, helpful, and able to provide all the information you needed while saving you money. We truly appreciate your recommendation and look forward to working with you again!"
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Ryan Mathews

August 8, 2025

5  out of  5
rating by Ryan Mathews
"Craig and Hannah make and lead a terrific team of people who are always putting their best foot forward for their clients! Their reliability is a very valuable asset to have on your side."
We responded:
"Thank you so much for your kind words! Craig and Hannah truly appreciate your recognition, and we're proud to have a team that consistently puts their best foot forward for our clients. Your trust and support mean a lot to us!"
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Jacob Hofmann

August 8, 2025

5  out of  5
rating by Jacob Hofmann
"Craig, Hannah, Olivia and Brendan are the best of the best when it comes to caring deeply about your situation, your family, and your future. They truly put every ounce of themselves into building a relationship with you and your family and ensuring you are well taken care of for the long haul. No better agent or agency in the industry and would refer them to my entire family and friend group as I have full faith and confidence they will take care of them as they did me. Go ahead and give them a call if you haven’t already, you’ll be thankful you did!"
We responded:
"Thank you for your wonderful feedback! We’re proud to have a team that truly cares about our clients and their families. Your recommendation means a lot to us, and we look forward to continuing to provide excellent service."
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Tim McGuire

August 8, 2025

5  out of  5
rating by Tim McGuire
"Craig Mathews and his team — Hannah, Olivia, and Brendan — are absolutely outstanding! From start to finish, they made the insurance process smooth, easy, and stress-free. They’re friendly, professional, and incredibly knowledgeable. Whether it was answering questions or adjusting my policy, they were always quick to respond and happy to help. Highly recommend Craig and his team at State Farm!"
We responded:
"Thank you so much for your feedback! We're thrilled to hear that Craig, Hannah, Olivia, and Brendan provided you with a smooth and stress-free insurance experience. Our team is committed to being friendly, professional, and responsive, and it means a lot to know we hit the mark for you. "
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Chris Basey

August 8, 2025

5  out of  5
rating by Chris Basey
"Craig and Hannah exemplify what owning a family business is all about. They are a pleasure to work with and will do right by the community and anyone who chooses to benefit from their services and expertise!"
We responded:
"Thank you so much for your thoughtful and heartfelt words! Craig and Hannah truly appreciate your recognition, and we’re proud to be part of this community. It means a lot to us to hear that our commitment to family values and service shines through."
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Aquila Family

August 7, 2025

5  out of  5
rating by Aquila Family
"Great guy a lot of help couldn’t ask for more🤜🏽🤛🏾"
We responded:
"Thank you for your wonderful review! We’re thrilled to hear that you had a great experience and that we could assist you. Your support means a lot to us, and we look forward to helping you again in the future."