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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kathy Mathews

Kathy Mathews

August 19, 2026

5  out of  5
rating by Kathy Mathews
"Craig and his staff did an excellent job of giving us the best options for life insurance coverage. Hannah was also instrumental in follow up to ensure we had all our questions answered. Outstanding service."
We responded:
"Kathy, your review means so much to our team! Life insurance can come with plenty of questions, so we’re glad Hannah and the team took the time to go through your options with you. Whenever you need help, we’ll be here."
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Brittany Medvetz

August 12, 2026

5  out of  5
rating by Brittany Medvetz
"Melanie was a pleasure working with! Made it so easy switching insurances and helped me save money!"
We responded:
"Thank you for the kind review Brittany! I am happy to hear Melanie was helpful and make the process easy."
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Kirsten Mousley

July 17, 2026

5  out of  5
rating by Kirsten Mousley
"Brendan was super helpful! The process of adding a new car was quick and easy."
We responded:
"I'm so happy to hear that Brendan was able to assist you with adding your new vehicle! Call us anytime, we're here to help!"
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Mary Cramer

July 16, 2026

5  out of  5
rating by Mary Cramer
"Has been great so far. They go over everything thoroughly."
We responded:
"Thank you for the review! We appreciate your business and look forward to working with you for years to come. If you ever need anything we're just a phone call away! "
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Ryan Robbins

July 13, 2026

5  out of  5
rating by Ryan Robbins
"Honest, knowledgeable, and responsive are three words I would use to describe Craig and his agency. They are very organized and clear when expaling/detailing the coverages and next steps and I would highly recommend to anyone looking for a premier agent/agency!"
We responded:
"Thank you so much for the kind words! I really appreciate your trust and recommendation. It means a lot to hear that you found the process seamless.

If anything, ever comes up or you need adjustments along the way, I’m always here to help."
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Jess Bays

July 2, 2026

5  out of  5
rating by Jess Bays
"I highly recommend Brendan. He spent the time to put me in the best plan. Always available. By far the best agent I've work with!"
We responded:
"We are thrilled to were satisfied with Brendan and our teams customer service! Feel free to call anytime, we're here to help! "
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Brian Noble

June 28, 2026

5  out of  5
rating by Brian Noble
"Craig and Hannah are both absolutely great to deal with. Very easy to get a long with, very easy to deal with it. Best costumer service I’ve received in a very long time. If you’re looking for any kind of insurance, this is the place to come"
We responded:
"Thank you so much for the wonderful review. Hannah and I truly appreciate your kind words. We’re glad you found the process easy and received the kind of service we aim to provide. If you ever need anything, we’re always here to help—thanks for choosing our agency!"
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matthew noble

June 28, 2026

5  out of  5
rating by matthew noble
"I’ve had a great experience with Craig and the team at State Farm!!Their customer service has always been friendly, knowledgeable, and quick to help whenever I’ve had questions. The process has been straightforward, and it’s reassuring to know I have an insurance company that’s easy to work with. Highly recommend!"
We responded:
"We appreciate your feedback! Thank you for taking time out of your day to let us know that you're happy with our customer service! If you ever need anything, we're just a phone call away!"
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Stephanie Firing

June 25, 2026

5  out of  5
rating by Stephanie Firing
"We were previously with a different agency before we transferred to Craig Matthews. The difference in service has been night and day! Hannah has been the best agent we have ever dealt with. We have had a few claims that she has helped us with and she has gone above and beyond to make sure we get the best results. Hannah has always been kind and courteous both on the phone and in person. We are so happy we switched agents and we highly recommend this agency!"
We responded:
"Thank you so much for your kind words!

We’re genuinely thrilled to hear about your experience after switching to Craig Mathews, and I’m especially glad that Hannah has made such a positive difference for you. It means a lot to know she’s been responsive, supportive, and gone the extra mile to help with your claims and deliver the best possible results.

We appreciate your trust and your recommendation—thank you again for taking the time to share your feedback. If there’s ever anything you need, we’re here for you."
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Brandon Schaller

June 16, 2026

5  out of  5
rating by Brandon Schaller
"Highly recommend Brendan, great service from the whole office."
We responded:
"Thank you for your review! I'm glad Brendan and our entire could assist with your insurance needs! Call us anytime"
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Babyface

June 9, 2026

5  out of  5
rating by Babyface
"He helped us get homeowners insurance and a better auto insurance"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Betty Linko

May 28, 2026

5  out of  5
rating by Betty Linko
"Highly recommend Craig and his office for your auto and homeowners needs. We updated my polices with ease and I have a better understanding of my coverage. Very personable and comfortable environment."
We responded:
"Hi Betty! It was a pleasure meeting you, and I’m glad we had the chance to review your coverage and ensure you’re properly protected. Please feel free to call us anytime—we’re always happy to help."
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David Krempasky

May 22, 2026

5  out of  5
rating by David Krempasky
"Very helpful. Quick turn around on claim. Offered help and information at every step."
We responded:
"Hi there, thank you for your wonderful review! I’m glad we could provide quick turnaround on your claim and offer help and information at every step. We truly appreciate your trust!"
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Priscilla Kinzie

May 21, 2026

5  out of  5
rating by Priscilla Kinzie
"This State Farm office was easy to find, presented nicely to the client, and the employees were personable and pleasant. Craig Mathews was great to work with. He was helpful in decision making. Highly recommend."
We responded:
"Thank you so much for the kind review and for recognizing our team. We’re glad you found our office easily, felt the presentation was presented well, and enjoyed working with our employees!"
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Chris Wessel

May 21, 2026

5  out of  5
rating by Chris Wessel
"Fast and professional service, easy to deal with , knowledgeable. Would highly recommend if you are in need of insurance services"
We responded:
"Hi there—thank you for the wonderful review! We’re glad you experienced fast, professional, and knowledgeable service. It means a lot to hear we were easy to work with, and we truly appreciate your recommendation to others."
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Mike Pinciotti

May 20, 2026

5  out of  5
rating by Mike Pinciotti
"Working with Craig has been great. Always available and made the process smooth and easy!"
We responded:
"Appreciate the kind words Mike! Feel free to call our office anytime and we will get right on it! "
Profile photo of Ben Littler

Ben Littler

April 30, 2026

5  out of  5
rating by Ben Littler
"My previous business insurance co canceled my policy for no reason so I was in a bind. Olivia got me set up with a new policy in about an hour which was half the price of my old policy to boot. Fantastic service from everyone I spoke to. Highly recommended. Thank you Craig & team!!"
We responded:
"Thank you so much for the wonderful Google review! We appreciate you sharing your experience. I’m glad we could get you set up quickly and save you money!

Your trust means a lot to me and the team. If you ever need anything, we’re here to help."
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Eric LaRocca

April 29, 2026

5  out of  5
rating by Eric LaRocca
"Great experience - Olivia was a good sport. She and State Farm provided a quick painless proficient experience. This group seems to have a good energy flow in the work place."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear you had a great experience with Olivia. We truly appreciate your kind words about how quick, painless, and proficient the process was—and we’re glad you felt the positive energy in our workplace!"
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Robert Martel

April 27, 2026

5  out of  5
rating by Robert Martel
"Olivia was great in helping me get the best coverage for the best price. Quick and easy thanks to her!"
We responded:
"Thank you for sharing your experience with our Agency! I'm so glad Olivia was able to make the switch seamless for you. if you ever need us, we're just a phone call away!"
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Stacey Brooks

April 23, 2026

5  out of  5
rating by Stacey Brooks
"Highly recommend this agency! Olivia is wonderful and a pleasure to work with! She helped me get a great quote for my home and auto insurance and even got me set up with life insurance! Thank you, Olivia!"
We responded:
" Thank you so much for the wonderful review! ⭐️

We’re really happy Olivia was able to help you get a great quote for your home and auto, and also get you set up with life insurance. She genuinely cares about making sure you’re protected and that the whole process is easy from start to finish.

Thanks again for trusting our team—if you ever need anything, we’re here!
— Craig"
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Darrell Taylor Jr

April 23, 2026

5  out of  5
rating by Darrell Taylor Jr
""Great people everyone in the office is super helpful and always makes sure your policy provides exactly what you need at the lowest cost!!!!!!""
We responded:
"We appreciate your business and the kind words! If you ever need anything we're here to help and just a phone call away! "
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Josh Breneman

April 23, 2026

5  out of  5
rating by Josh Breneman
"Very nice team. Helped me get exactly what I wanted with great prices. OLIVIA is the best! Very helpful and very nice."
We responded:
"Thank you so much for the kind words! ⭐️

We’re really glad we could help you get exactly what you wanted at such great prices. Olivia will be thrilled to hear your feedback—she truly cares about making the process easy and helpful.

If you ever need anything, we’re always here! "
Profile photo of Shahid Johnson

Shahid Johnson

April 23, 2026

5  out of  5
rating by Shahid Johnson
"Great people everyone in the office is super helpful and Olivia always makes sure your policy provides exactly what you need at the lowest cost!!!!!!"
We responded:
"We’re really glad to hear everyone in the office has been super helpful, and that Olivia has made sure your policy is set up with exactly what you need—at the lowest cost. That’s exactly what we strive for every day."
Profile photo of Holly Sutterlin

Holly Sutterlin

April 13, 2026

5  out of  5
rating by Holly Sutterlin
"Craig, Hannah, and the whole State Farm team actually care about their customers and go above and beyond to make everything SO easy and pleasant for you. Craig helped us consolidate all of our different types of insurance at different vendors seamlessly and helped us get better rates too! When I was in a car accident, I dreaded dealing with the back and forth between the insurance companies. Hannah’s five-star customer service made the entire experience completely painless. I have never experienced this level of customer service before. Truly blown away! Choose Craig, Hannah, and their team for all of your coverage!"
We responded:
"Thank you so much for the amazing review! I’m grateful to have you with our team, and I’m glad we made everything seamless—especially after your accident. We truly appreciate your trust and look forward to serving you and your family for years to come!"
Profile photo of Kellie Sutterlin

Kellie Sutterlin

April 1, 2026

5  out of  5
rating by Kellie Sutterlin
"We recently switched our home and auto to State Farm. Craig and his team made the transition seamless and helped us save a ton of money in the process. They are always available to answer any questions that we have about our new policies. I wouldn’t hesitate to utilize them for all of your insurance needs."
We responded:
"Thank you so much for your kind words and for trusting us with your home and auto insurance needs! We’re thrilled to hear that the transition was smooth and that we could help you save money. Our team is always here to support you and answer any questions you may have. We truly appreciate your recommendation and look forward to serving you for years to come!"